Shipping policy
Shipping Policy
Order Processing
Orders are processed within 1-2 working days. During this time, you will receive a confirmation email with updates on the status of your order.
Standard Shipping
Orders are dispatched within 1-2 working days via courier.
- United Kingdom: 7-14 working days
A flat shipping rate may apply to all orders, unless a free shipping promotion is active.
Shipping Costs and Delivery Times
Shipping costs for your order will be calculated and displayed at checkout.
International Shipping
We offer international shipping to many countries. International shipping rates are calculated and displayed at checkout.
Estimated delivery times for international orders may vary depending on the destination country.
Your order may be subject to import duties, customs fees and taxes (including VAT) charged on arrival in the destination country. Tinkerroot is not responsible for these charges, which are the customer's responsibility.
Returns, Refunds and Exchanges
We accept refund requests within 30 days of delivery. There is no need to return the product. If approved, a full refund will be issued to your original payment method.
If your order arrives damaged, please contact us as soon as possible at: 📧 info.tinkerroot@gmail.com
Please include your order number and a photo showing the condition of the item. We review every case individually and will do our best to find a satisfactory solution.
If you have any other questions, feel free to contact us at any time at: 📧 info.tinkerroot@gmail.com